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Terms of Service

By using ShareCare, you agree to these terms. Please read them carefully.

Last updated: March 24, 2026

Community Guidelines

ShareCare is built on compassion. By participating, you agree to:

  • Be kind and supportive. Treat every member with empathy and respect.
  • No harmful content. Do not post content that harasses, bullies, or threatens others.
  • Respect anonymity. Never attempt to identify anonymous users or share their identity.
  • Use content warnings. Flag potentially triggering content to protect others.
  • Report concerns. If you see something harmful, report it so our team can help.

AI Content Review

ShareCare uses AI to help keep our community safe:

  • Posts and replies are reviewed by AI before publication to detect potentially harmful content.
  • The AI may suggest compassionate rephrasing. You always have the final say — AI suggestions are never blocks.
  • If crisis signals are detected, crisis resources are displayed immediately to support you.
  • AI analysis data is anonymized and never shared with third parties.

Anonymity & Identity

  • You can choose to post anonymously or with your display name, per post.
  • Anonymous posts use a unique pseudonym per community — your real identity is never revealed.
  • Pseudonyms are generated cryptographically and cannot be reverse-engineered.

Content & Moderation

  • You retain ownership of all content you post. By posting, you grant ShareCare a license to display it on the platform.
  • Community moderators may remove, hide, or flag content that violates guidelines.
  • All moderation actions are logged for transparency and accountability.
  • You can delete your own posts and replies at any time.

Important: Not a Substitute for Professional Help

ShareCare is a peer support platform. It is not a substitute for professional medical, psychological, or psychiatric care.

  • Content posted by community members is not professional advice.
  • If you are in crisis, please use our crisis resources or call emergency services.
  • ShareCare does not provide diagnoses, treatment plans, or medical recommendations.

Limitation of Liability

ShareCare is provided "as is" without warranties. We strive to maintain a safe and supportive environment, but we cannot guarantee the accuracy or appropriateness of user-generated content. ShareCare is not liable for any damages arising from use of the platform.

Questions about these terms? Contact us at support@sharecare.app